How often do you keep in touch with your customers?

25th November 2015 :: Author: Andrew Cope, Managing Director, Evergreen

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When it comes to customers your goal is to establish ongoing relationships. Customers will only buy once a certain level of trust has been built up. Businesses which don't follow-up or build trust and relationships cannot succeed.

A bespoke CRM is the best way to ensure you always keep in touch with your customers and never miss a sale – Below are some of the ways an Evergreen CRM can benefit your business:

React to customer needs

A tailored software system can alert you to changes in customer status so you can send them relevant information. A CRM system allows you to monitor and react to seasonal trends, selling your services when customers are spending their money.

Compile data

Our specialist software makes it easy to collate customer information. This ensures that you understand your customer’s situation and can update their details when things change. A CRM allows you to effectively research and prepare before contacting customers.

Conduct email campaigns

A CRM allows you to easily send emails and surveys to customers. With a bespoke CRM you can selectively send offers and product information to customers and monitor customer responses, for example viewing how many times an email was opened or a link clicked.

Evergreen has made custom CRM systems for businesses in every sector. Our software is tailored to your business; it works the way you do. Click here to take a look at some of our past work.

For more information please call us on 01454 269 087 or send us an email.

If you would like to read more on this subject of CRM’s please click this link to an external article.