Software mobility - just how mobile is your business?

18th February 2015 :: Author: Andrew Cope, Managing Director, Evergreen

blog week 8a

Office based software systems are powerful tools within any business environment but when it comes to software mobility - just how mobile is your business?

Are your staff that work outside of your office (for example remote workers, engineers, sales and field staff) able to access your internal software systems? 

If the answer is no and they are disconnected from the wealth of internal information this will have a direct effect on efficiency, productivity, customer experience and ultimately profit margins.  Increasingly, more and more of us are working away from the office, maybe as part of our normal role or also in the case where we are unable to make it in to the office for whatever reason.

The advantages of mobile software for your business:

blog week 8cInformation: A mobile system provides immediate access to important information such as account history, products recently purchased and the most up to date pricing information. It is a tool to collect information at the source. Reducing the number of steps between the original source of data (a conversation with a client) and the collection of the information (log it into the CRM) reduces the chance of failing to update the CRM.

Increase in sales: By having all the information at your fingertips, your staff are not wasting time looking for contact information or trying to recall what was the last conversation they had with a customer. This leads to more meaningful conversations and ultimately more selling.

Management reporting: Senior Managers can access real time sales reports from staff that are out of the office. Instead of waiting for monthly or quarterly reports, management can have on demand access to all sorts of information and address any problems before they arise.

How to make the most of mobile software in your business

We started this article by saying that office based software systems are powerful tools within any business environment and a custom made software system can provide your team with the same technology both inside and outside of the office.

  • Remote staff can use laptops and handhelds to make presentations, check stock levels, make quotations, and place on-line orders while on customer premises
  • Laptops are ideal for 'hot desking', and other types of flexible working, like home working and working while travelling away from the office
  • Laptops and tablet computers allow users to keep in touch via email while out of the office

At Evergreen we specialise in providing custom software systems tailored to YOUR industry and the way YOUR business works.

Our customised business systems are robust and secure, simple to use and are designed to grow as your business grows. If you would like to discuss how a custom made software system may be the solution you need to take your business mobile please contact us today on 01454 269 087.