Case Studies

Have you ever used or been tempted by the lure of “cheaper” offshore software solutions for your business? Did the “experience” leave you frustrated, with a product that was not fit for purpose and/or ending up costing far more than envisaged? We were approached by Compliance Systems who had found the offshore experience far from satisfactory. It turned out the perfect software solution was far closer to home for them… The problem They had been using a remote software house to develop a Compliance Tracker – a system to simplify life for organisations managing repeatable actions where compliance must be tracked – such as care homes, property management and accountancy practices. Philip Blunt from Compliance Systems found that the time difference was slowing down the process of the software build considerably. In addition, the developer left, their replacement did not have the same level of expertise and communication proved extremely difficult. Vital information was being lost in communication and the project was fast becoming untenable.

Davy Snowdon MBE, a former Olympic Weightlifter, established Pristine Condition International Ltd to improve health and safety and reduce injuries at work by utilising the human body efficiently. The training they provide is very much based on working with employees at risk in situ, on the ground floor, performing real world tasks. As Pristine grew, their office staff faced administration and organisational challenges which wasted valuable time when managing and building relationships with customers. They had identified operational issues with the way in which they logged training records and created certificates, and so approached Evergreen with a view to amending, updating or replacing their current system as they felt it no longer fully met their needs.

Established in 2002 and based in Stonehouse, Gloucestershire, HallMark are one of the fastest growing and agile companies in the Agri-Sector, providing fully managed, large-scale, independent, flexible resourcing solutions across the UK. Their ability to combine senior subject-matter experts, large-scale staff management and information technology makes HallMark the first point of contact for many organisations looking to meet the challenges of compliance management. Their portfolio of consultancy services includes advice and support on issues such as Food Safety, Animal Welfare and British Retail Consortium compliance.    The challenge for Evergreen was to provide a responsive and flexible Team Management System that allowed Hallmark to work on a variety projects, manage workflow, collate results and provide high-level management information.

Evergreen were challenged to provide a Job Management System that enables TDS to create and manage customer records that were previously paper based or held Excel spreadsheets.  We created a Job Management System that enables: TDS to create customer records and job lists with the ability to have multiple visits per job TDS engineers to have a mobile remote view for the job so they can add their times on site and any notes Administration to create emails to send to clients and include notes and photographs associated with the job With Evergreen’s technical expertise TDS now have a Job Management System that is available to access in the office and remotely that can be updated in real time.

Simplicity, greater visibility of the business and full traceability are all key components of Tornado Recycling's online database application success. Evergreen's custom web application development has saved Tornado Recycling clients about £25,000 a year in reduced overhead costs in addition to assuring that their businesses remain compliant within the new strict regulations of the scrap metal industry. Entrepreneur and industry compliance expert Spencer Smith needed an urgent database solution for his clients due to new compliance regulations in the scrap metal industry which were introduced in February 2013. Evergreen created a flexible, bespoke online database application that was easy to use, robust and secure.

Evergreen Challenge: To create and host a stand alone website utilising Solutions Diverse's own servers to create an online ordering platform, for their customers whilst keeping the integrity of the customer's own branding intact. The system had to be robust and secure, being available only to the client and capable of handling orders from 600 stores belonging to one of their major customers with the possibility of being replicated and used to roll out to other big brand names in the Solutions Diverse prestigious list of clientele. Evergreen Solution: Evergreen created a custom online ordering system that its customers found easy to use and that had an effective administration facility for the Solutions Diverse administration team. Key Benefits: Back orders and returns can be easily monitored and multiple orders can be collated from the same client. A comprehensive range of customised reports produced from real-time updates gives greater business visibility. The individual customer's brand ideals and logo are used subtly throughout the system, maintaining brand consistency. Each store has a separate, secure log-in with customised dashboard showing a list of current orderded, back-ordered or returned items. Each store has the ability to view a history of the orders and returns they have made and create a returns docket, which lists the quantities and comments as to why a product is being returned. A PDF resource document section allows store users to access core documentation created by Solutions Diverse. Solutions Diverse now have a system that can be easily customised and replicated for other customers. The ordering process is now smoother both for the Solutions Diverse team and for its customers.  

Nationwide Property Solutions (NPS) specialise in tailoring specific [C]property maintenance packages[/C] to client needs. They needed a online web application to match their third-party service providers with their geographically diverse customers. Contractors receive work orders from the new system directly to their mobile phone, fax machine or email. Quotations and orders are managed alongside customer and contractor details and invoices are automatically produced once the work is completed. The whole system is hosted by Evergreen in secured environment with 24 hour backups and fail-safe power so that their business continuity is maintained.