Take a few minutes today to put yourself in their shoes and walk through their user journey.
Whether it’s your website, app, or internal software, ask these questions:
➡ Are there any frustrating bottlenecks? Is it too slow?
➡ Is it easy to navigate?
➡ Do you have to click multiple times to get what you want, or is it seamless?
It always pays to check the software’s user experience, as a lot of little frustrations can add up to cost you time, money and in some cases staff to leave!
If you find any issues, you know where to come…