Davis Bell McCraith Wines
Your Personal Wine Merchant
Integral Business System for Davis Bell McCraith Wines
Evergreen were approached by a long standing client, DBM Wines, requesting help with their e-commerce website.
The problem
DBM’s website was 10 years old and because it hadn’t had much recent investment it was no longer attracting new customers. Much of DBM’s focus was on the bespoke back-end wine, warehouse and shop management system.
With lockdown arriving, DBM Wines were suddenly taking many more telephone and email orders but the website traffic remained next to nil. They urgently needed a live fully functioning e-commerce website.
For bulletproof functionality and value for money you simply can't do better than Evergreen. From the customer-friendly, easy-to-use interface, to seamless integration with carriers and wholesalers, we got exactly what we wanted.
Edward Jackson, Managing Director
The solution
DBM had been working on their own customer-focused website for the last 5 months, but with insufficient time to test and tweak, they needed to hand over the website to the experts. Within 4 days Evergreen ensured the back-end process was working correctly with an improved user experience.
The benefits
The most obvious one is the increase in website traffic and orders, along with a professional look aligned with their brand. It was crucial that the new-look website continued to work with the bespoke warehouse-automation that has been working so well to keep DBM’s overheads down.