A structured process proven to deliver

We don’t sell ‘off-the-shelf’ software. 

Everything we do is completely bespoke. 

So, it’s essential that we take the time to find out what’s required in every situation.

Over the years, we’ve developed a comprehensive six-stage process that ensures we deliver a bespoke business system that fully meets your requirements within budget and on time.

Stage 1: Getting to know you

Every business relationship we enter is underpinned by responsiveness to your needs from the very beginning.

We start by meeting you face-to-face, getting to know you and delving deep into your business processes to understand what problems you need to address and when you need to solve them by.


Stage 2: Defining your needs

At the planning and project specification stage, we'll work with you to achieve the best result but won't try to impose solutions. Our consultative approach will challenge your ideas tactfully yet assertively, to get to the optimum solution.

Following our discussions, we'll create a project proposal that to you confidence that your expectations will be met.

Stage 3: Building your system

We'll use all the technical tools at our disposal to build your business software system to the exact specification we've agreed with you.

We'll keep you informed of the project every step of the way, setting milestones so you can closely monitor its progress. We promise to deliver what you’ve asked for and when you've asked for it.


Stage 4: Testing it works, together

Before your new system is used for real, we ensure that it's thoroughly tested and is delivering what you expected.

As well as our own testing, we'll invite you and your staff, as the real experts on your processes, to put it through its paces either alongside your current system or using test data. We can also provide a full training session - a chance for everyone to ask questions and to write a procedures manual.

Stage 5: Launching your new software

Integrity and trust are everything - we do what we say and you pay only what has been agreed.

Only when you're entirely happy with your new system and confident that it delivers what we committed to, will we put it live.


Stage 6: Providing support into the future

Our relationship doesn't end when your new system is live. We're all about building long term relationships and are therefore committed to providing flexible, ongoing support - whether in response to a simple question or something bigger, help is always available.

We understand that it's often not until you start using a system that you realise there may be an added function or feature that you've missed. As we write all our own code in house, we can add additional functionality easily and cost-effectively. We offer flexible support options tailored to your needs.

If this sounds like the way you'd want your next project to work, get in touch with the team at Evergreen today.