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Using A Process Map To Direct Change

Process Mapping is a technique of using flowcharts to illustrate the flow of a process, but it rarely focuses on the ...

Initial Strategy to Identifying Business Improvement

Looking from the outside of a load of trees all you see is the wood, it is not until you are ...

Think The Unthinkable

It was just before 3pm on March 11th, 2011 and I was sat in a ground floor café in a 10-storey ...

Understand Risk to Do the Right Things at the Right Time

In your busy day as an Executive, Entrepreneur or Business Owner how do you prioritise what is important allowing you to ...

Your employees don’t work for the business you do!

Guest Author: Martin Croft. When it comes to change in any business, leaders often make the assumption that there is clarity in ...

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The system makes our checking process a lot easier. When we get an invoice we can look at the purchasing order and see that it’s been delivered.

Julie Lawson, Office Manager

Phoenix Control Systems

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