Case Studies

Bristol Storage Equipment is a family run, Bristol based business that supply, install and maintain pallet racking and other warehouse storage equipment and mezzanine floors throughout the UK. The initial introduction was made by All Things Web®, a long-term trusted partner who provide digital marketing services to both Bristol Storage and Evergreen. George Ives, the Sales Director for Bristol Storage shared some of the challenges facing his company and it soon became apparent that there were opportunities to work with Evergreen to improve the business systems at Bristol Storage.

The champagne sparkle continues as Evergreen and Davis Bell McCraith approach their 10th anniversary It only seems like yesterday that we talked with Davis Bell McCraith (DBM) about their new website and how it helped a nascent wine merchant. Actually, it was nine years ago. Now, with the challenge of new GDPR data protection laws addressed, and amid Brexit’s uncertainties, the two companies will soon celebrate a decade-long partnership. It’s a partnership that, like good marriages and wonderful wine, goes on rewarding… On interview day, DBM partner Richard Davis dashes in and out of his warehouse faster than wine-makers’ feet during pigéage. Eventually, we talk; there’s lots going on in the business, so no change there. What has Evergreen been up to with DBM – their biggest and oldest client – over the years?

UK-based Photofile are justifiably proud of their ‘Seeing is believing’ strapline. And what it says about their skills as a leader in photo and video evidence for medical legal claims. When Photofile needed a major overhaul of its back office accounting system, seeing also led to believing in Evergreen’s services … Photofile director Ross Aldridge explains: ‘In 2016 we realised that we had to address the serious limitations of an existing accounting database. We couldn’t even extract meaningful monthly management information needed to manage the business, or generate historical accounts.’ Photofile had to choose between amending the database or creating a bespoke solution from scratch – with a new supplier. When they chose the second approach, Evergreen was recommended by another IT supplier.

Phoenix Control Systems (PCS) were using an outdated MS Access-based purchasing system that was poorly supported and couldn't be accessed over the internet. Office Manager Julie Lawson concluded that “We wanted something bespoke that suited our needs…There’s nothing off the shelf that would work for us.” In order to meet their requirements PCS enlisted Evergreen’s help.  Evergreen Challenge To create a bespoke web-based purchasing system with the following features: The ability to handle purchase orders (POs), order receipting, projects and suppliers The ability to add POs to projects To be accessible from head office, the panel shop and off-site staff To be able to process multiple users on the system simultaneously

Evergreen were challenged to provide a custom-made website and database booking system that manages all internal administration, paperwork and systems. The new website and back-end database system allows Encounter Walking Holiday staff to: Make bookings with a diary system Email contacts and customers  Efficiently manage internal processes and systems Produces internal reports and walking itineraries Produces quotes and customer letters

Simplicity, greater visibility of the business and full traceability are all key components of Tornado Recycling's online database application success. Evergreen's custom web application development has saved Tornado Recycling clients about £25,000 a year in reduced overhead costs in addition to assuring that their businesses remain compliant within the new strict regulations of the scrap metal industry. Entrepreneur and industry compliance expert Spencer Smith needed an urgent database solution for his clients due to new compliance regulations in the scrap metal industry which were introduced in February 2013. Evergreen created a flexible, bespoke online database application that was easy to use, robust and secure.

Based in Hertfordshire, National Lock & Safe (NLS) is one of the UK's leading Locksmith Services working around the clock, 365 days of the year, anywhere in the UK. Their staff needed to be able to respond to customer enquiries at all times and so they were looking for a seamless on-line database system for both offices that could speed up processes and also enhance team communication. Evergreen created an easy to use bespoke web application database system so that all their staff are able to respond to order requests in real time and from any web-enabled computer nationwide, and effectively communicate with the engineers, providing them with all the information needed to carry out the order as well as returning the paperwork to the office as soon as the job is completed. Overall, the powerful online database has generated NLS about a 70% saving in time and money by increased efficiency.

Fast access to up-to-date data is vital for customers of Windowbase, a specialist in prospect data for the window industry and other sectors. When Windowbase wanted an updated database to meet changing customer requirements, a bespoke product was essential – as was a partner with the skills and experience to meet their high expectations ...